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HVAC Referee ("we," "us") provides an independent, document-based review of HVAC quotes you upload ("the Service"). We are not an HVAC contractor, distributor, engineer, or home inspector, and the Service is not a substitute for a licensed in-person inspection or professional engineering opinion.
Reports are generated by an automated review against our published rubric and are provided for informational purposes to help you evaluate a quote and ask better questions. They are not a certification, warranty, or guarantee of any outcome, and we are not responsible for decisions you make based on a report.
You retain ownership of the quote(s) you upload. By uploading, you grant us a limited license to process the file(s) (including with third-party AI processing, see our Privacy Policy) solely to generate your report. You confirm you have the right to upload the document(s) you submit.
Fees are charged at checkout via Stripe and are generally non-refundable once a report has been delivered. If we're unable to generate your report (e.g. an unreadable file), we'll either fix it or refund that order. Reach out via the contact info below for anything else — we handle these case by case.
Don't use the Service to upload documents you don't have the right to share, to attempt to reverse-engineer or abuse the review system, or for any unlawful purpose.
The Service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid for the order giving rise to the claim.
We may update these Terms from time to time; the "Last updated" date above will reflect the latest revision.
[STATE/JURISDICTION] — to be finalized with counsel.
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